Best Practices for Including Emotional Intelligence in Real Estate Professionals

Dr. Andree Swanson

 Title: Best practices for including emotional intelligence in real estate professionals

 Abstract: Having competency in emotional intelligence has proven to be an effective skill leading to an individual’s overall success in the workplace. When working with real estate clients, awareness and proper application of emotional intelligence could benefit the realtor by meeting the needs of their clients. An online survey instrument was distributed through social media (Linkedin and Facebook). The survey addressed 17 questions ranging from the acknowledgement of the rules of engagement to denoting an agent’s gender. Eighteen real estate professionals participated in the study. Survey results supported the conclusion that an awareness of emotional intelligence among licensed real estate professionals exists, and realtors could be trained on the topic of emotional intelligence. By noting the benefits of being aware of emotional intelligence and providing the appropriate application training, increased financial returns for the agent and greater customer satisfaction may be achieved.

Link to Research: http://www.theibfr.com/ARCHIVE/GJBR-V8N5-2014.pdf

Reference: Swanson, A., Hamilton, D., & Zobisch, P. (2015). Best practices for including emotional intelligence in real estate professionals. Global Journal of Business Research (GJBR), 9(4), pp. 91-97. ISSN: 2157-0191.

Author Bio: Andree Swanson is an associate professor and chair of the Bachelors of Art in Business Leadership program in the Forbes School of Business & Technology™ at Ashford University. Her research interests are emotional intelligence, generational leadership, and distance education engagement. Contact her at Andree.swanson@ashford.edu.

Linked-In Address: https://www.linkedin.com/in/andreeswanson

Copyrighted materials used with researcher's permission.

Bridging, Bonding and Linking Global Entrepreneurs: The Case of Sri Lanka

Title: Bridging, bonding, and linking global entrepreneurs: The Case of Sri Lanka 



Dr. Gertrude I. Hewapathirana

Abstract: The purpose of this study is to understand the dynamics and the nature of successful international business relationships between Sri Lankan small business (SB) entrepreneurs and Sri Lankan emigrants in other countries. Using social capital and social network theory framework, this phenomenological study found the nature and underlying values of business relationships that glue Sri Lankan SB entrepreneurs and their 
emigrant counterparts. ‘Family-like relationships’ and embedded values lead to developing trusting partnerships that became the sources of augmenting knowledge, resources and internationalization of Sri Lankan SBs. The findings will be useful for international human resource development (IHRD) practitioners to develop training interventions to promote SB internationalization. The implications for IHRD practice and research are discussed. It is important for IHRD scholars to conduct in-depth qualitative research to gain a deeper understanding of hidden values and practices of various SB communities whereas practitioners can initiate actions to develop global SBs. 

 

 Link to Research: http://www.tandfonline.com/doi/abs/10.1080/13678868.2013.876255?journalCode=rhrd20   
 
 Reference: Hewapathirana, G. I. (2014). Bridging, bonding and linking global entrepreneurs: the case of Sri Lanka, Human Resource Development International, 17 (2), 164-182. 

 

Author Bio: Dr. Gertrude I. Hewapathirana is an Associate Professor at the Forbes School of Business & Technology™ at Ashford University. Her expertise is in the fields of international business, entrepreneurship, strategy, and human resources. She obtained her PhD, MSc, and MA degrees from the University of Minnesota and her MBA is from the University of Sri Jayewardenepura, Sri Lanka. Gertrude is a Fulbright scholar and a Hubert Humphrey International Fellow.  She has fifteen years of industry experience holding senior leadership positions. Dr. Hewapathirana has published a book, three book chapters, two book reviews, and over three dozen peer reviewed research articles in top journals and conference proceedings. Contact her at Gertrude.Hewapathirana@ashford.edu.
Copyrighted materials used with researcher's permission.